RETURN POLICY EUROPE UNION ONLY

  • Customers in the European Union have the right to cancel or return their order within 14 days.
  • We do not cover any return or tax costs back to us.
  • Sale items are not eligable for return or exchange.
  • Any item must be in the original condition with all the accessories. All items will be reviewed upon return.
  • If we received an item in an unsuitable condition or too late, the refund will become void and the item(s) will be sent back to you.
  • Are the goods damaged or wrong delivered? Please contact us within 2 working days after receiving your order!
  • If your refund is accepted, you will receive an email with the confirmation of the refund.
  • It can take up to 7 working days to receive the refund on the payment method you have paid with.
  • The items you wish to return are your responsibility untill we have received them. Keep a proof of your return when you have sended the package back.
  • Please return the full order included accessories.

Return instructions:

To request a return please send an email to info@bridalmini.com with your order number. You will receive an email with return instructions. Return requests will be handled within 24-48 hours. We do not cover the shipping cost back to us. In the email you will receive also a payment link to pay for the shipping cost. Please note that refunds are processed once we have received the product and usually takes between 5-10 working days depending on the payment method.